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All integrations
CRMOAuth 2.0

Salesforce

Access scope is determined by your OAuth token in Salesforce. Revoke the token upstream and access ends immediately.

What it can access

  • Accounts, contacts, leads, and opportunities you can view
  • Cases, tasks, and events tied to accessible records
  • Reports and dashboards shared with you
  • Custom object records within your permission set

What it cannot do

  • Cannot access records outside your Salesforce sharing rules
  • Does not create or modify records without explicit confirmation
  • Does not permanently delete records
  • Cannot access resources outside your OAuth scopes

Example queries

Show my open opportunities above $50K

Summarize recent activity on the top accounts

Which cases are escalated this week?

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